Cancel your booking without paying cancellation fees.
How our guarantee works.
Cancellation fees can range from $75 to over $500 per person, depending on the ticket. Best Purchase Guarantee allows you to cancel your booking on the same day it was made, without any cancellation fees, up until 11:59PM AEST, even if you booked last minute flights. The cost to add Best Purchase Guarantee varies by airline, destination and the type of fare purchased and will be outlined to you at checkout, prior to completing your booking. Best Purchase Guarantee is charged on a per booking basis.
Here’s How Easy it is!
1. Choose your Flight
2. Select ‘Yes’ to purchase Best Purchase Guarantee when completing your booking
3. Call us before 11:59pm AEST to cancel your flight for free, within the same day of purchase
The Terms.
Best Purchase Guarantee applies to flight cancellations but does not apply to flight changes. If you require a change to your flight(s), change fees by the airline and Flight Network will be applied as well as any difference in the fare for the new itinerary selected. If Best Purchase Guarantee is selected, it must be applied to all passengers on the itinerary. To take advantage of Best Purchase Guarantee and cancel your booking, call us at 1300 764 316 before 11:59PM AEST. Do not email us as email cancellations will not be accepted.
Note: Best Purchase Guarantee can also be purchased after a flight booking has been made by calling us at the number noted above, however, it must be a booking made on that same day and cancelled before 11:59PM AEST.
The Flight Network toolkit
The Flight Network toolkit gives you everything you need to find, book and guarantee the best deals. Learn more about Price Drop Protection, Price Match Promise and Price Watch Alerts and book flights with complete confidence.
